Top 10 Construction Work Order Management Software

Equipment Management
December 19, 2024
Author
Oded Ran

Oded Ran

Oded Ran, CEO and Co-Founder of Clue since 2019, expertly integrates AI and data tools to revolutionize construction equipment management and maintenance, positioning Clue as a premier software choice in the construction industry.

Table of Content

You don’t want to be reminded yet again what’s wrong with creating, assigning, and tracking work orders in construction.

You already know the pain points: miscommunication, delays, and the feeling like something slips through the cracks.

You’re here because you are seeking solutions—in the real world that meet the requirements of today’s fast-moving, high-stakes workplace.

Maybe it isn’t so much about the tools we’re using as whether we’re getting the outcomes we’re not. Scattered communication is not only annoying — it’s expensive.

Delayed approvals don’t just cost you time; they cost you relationships. Or that never-ending back and forth over scope changes or job updates?

It is not just noise, it’s stress you don’t need to total up.

The truth is, work order management isn’t just moving things along.

For us, it’s about making sure everything runs smoothly, from the field to the office.

It’s about keeping your promises to clients, meeting your crew’s demands, and continuing your market edge in a world where waiting doesn’t fly any longer.

That’s where construction work order management software is really useful.

Not only just any software but software built around your needs.

In this guide, we’ll explore the top 10 construction work order management platforms that are already helping industry leaders like you.

Top 10 Construction Work Order Management Software in 2024

1. Clue

Clue homepage

Clue is designed for simplicity and functionality, taking a chaotic work order management process and turning it into a neat, smooth one.

No matter how large your facility is or how many projects you have on the go, Clue makes sure that every task is managed, captured updates, and there are no details left undiscovered.

The result? Less delay, more accountability, and a stress-free workflow.

Clue differs from others in that not only can it accommodate your operations, no matter how complex they are, but it can do so using an automated workflow.

Real-time visibility of work orders means progress tracking has become second nature, with your team always in sync from the get-go. 

Clue doesn’t just dump information, it brings insights to you on timelines, resource allocation, and bottlenecks to make decisions.

Also, its mobile-first design empowers the people working on-site to update or resolve work orders while on the go - closing the gap between office and field.

Built for precision and speed, Clue works for teams.

Now imagine working order creation, assignment, and resolution in minutes not hours while making sure everything is compliant and that there is still a clear audit trail.

But Clue's deep integrations, robust automation tools, and appointment of the right people at the right time to simplify approval processes, give people accurate data to make sure everyone is held accountable and works behind the scenes.

Clue is more than a tool for organizations that want to take their work order management process to another level: it’s an advantage.

Features

  • Real-Time Work Order Updates: Live updates of work order progress, changes, and completions keep everyone on the same page. Whether in the field or at the office, its instant notifications help you never forget a task and never miss an update. With this real-time visibility, miscommunication is seen and projects stay on track with no effort.
  • Mobile-First Accessibility: Clue's mobile app was designed for on-site crews to be able to create, modify, and close work orders instantly, to support the fast-paced, mobile field team workflow. There’s no need to wait for office approval or deal with clunky systems. Clue provides offline capabilities and an easy-to-navigate interface keeping productivity high even without VPN or Wi-Fi.
  • Workflows and Templates: By making different teams dependent on different aspects of Clue, we recognize that no two teams work the same way. Work order templates are customizable with automated workflows so that the system fits your specific processes. Clue will ensure you standardize efficiency without losing your flexibility whether it is a recurring maintenance or a one-off repair.
  • Integrated Communication Tools: End the back-and-forth email and phone calls. With all discussions tied to a work order, Clue’s built-in messaging and notification features make sure all remain in the right places. Deliver tasks to assign, approve, or update—within the same platform, so you never miss context.
  • Actionable Analytics and Reporting: Clue doesn’t only collect data, it takes that data and makes it actionable insights. You’ll be able to track your team’s performance, spot bottlenecks in your process, and be sure to hit deadlines. Use data to make informed, data-driven decisions through analytics and reporting to optimize your operations and prevent issues before they become big problems.

Reviews

Comprehensive Monitoring:

“If you're in search of an effective solution for monitoring equipment, managing real-time data and locations, handling audit and inspection forms, managing work orders, and Utilization, I would highly suggest considering Clue as a viable choice.”
Jeremy S., Construction

“It is very user-friendly and my field guys can easily navigate through app.”
Alfonso H., Project Manager

“Its a great asset to have, we can check our equipment at any time and from anywhere, lets know of fuel consumption and if there is an issue.”
Charles M., General Superintendent

Pricing

Reach out to our team for a personalized quote.

2. UpKeep

UpKeep homepage

With UpKeep, teams can now create and assign work orders, and track all tasks in a way that's never been possible before.

Its mobile-first design ensures that field teams can view and update work orders with no delays and without miscommunication. 

UpKeep is simple to set up, allows powerful automation, and provides intuitive dashboards that make collaboration easy between technicians, managers, and stakeholders all while guaranteeing projects are completed on time, on budget, and with full accountability.

UpKeep gives you the tools to stay proactive and keep your operations running, whether it’s preventive maintenance or urgent repairs.

Features

  • Mobile-First Accessibility: Through UpKeep’s mobile app, technicians can create, update, and close work orders without leaving the field. They remain productive even without a network when their data is synced automatically once reconnected to a network in offline mode. It gets rid of the paperwork and keeps everyone in the know, no matter where they are.
  • Customizable Workflows and Prioritization: With UpKeep, you can adjust workflows to work with your specific operations. The work orders are given priorities tasks are grouped and deadlines are set so critical jobs are given priority. Your team will be working smarter, not harder; the system is flexible, so the team forgets distractions and stays focused on what matters most.
  • Real-Time Notifications & Updates: You’ll be instantly notified of work order assignments, status changes, or ‘Approval.’ Progress can easily be tracked by managers and technicians are always up to date, eliminating downtime for missed communications and costly errors.

Reviews

“We all need Upkeep if we want to scale into new hights of success.I always use it to create work orders and you always get notifications if anything is updated.It makes businesses business work more effective than before.”
Elizabeth F., Content Producer and Strategist

“While UpKeep is comprehensive, it can be a bit overwhelming for new users to navigate initially. The pricing is also on the higher side compared to some other solutions.”
Manju B., Director of Maintenance

Pricing

UpKeep’s pricing follows a per-user, per-month basis, with pricing based on offering plans starting with necessary features for small teams, to larger enterprises with more customization and integrations.

3. Limble CMMS

Limble CMMS homepage

Limble CMMS allows you to simplify work order management by offering a robust, easy-to-use platform that decreases downtime and increases team efficiency.

Limble features include real-time updates, automated tasks, and easy-to-read reporting that will have maintenance teams working proactively with confidence. 

With its mobile-friendly interface, technicians have the ability to access, update,, and complete tasks from anywhere, while managers see the workload, progress, and resource allocation all at their fingertips.

As a company dedicated to simplicity and functionality Limble is all about saving time on admin and focusing on getting the job done.

Features

  • Work Order Scheduling: With recurring work orders you can ensure nothing is overlooked for routine maintenance, especially recurring work like oil changes or cleaning. With automated scheduling, teams can concentrate on execution and the system handles the organization and the reminders.
  • Mobile Accessibility with Offline Mode: From their mobile phones, technicians can even view, update, and complete work orders without an internet connection. When reconnected, Limble syncs your data seamlessly and automatically, so you can always produce in any environment.
  • Detailed Reporting and Detailed Analytics: With Limble's reporting tools you gain actionable insights into work order completion rates, technician performance, and the health of your assets directly within your mobile browser. 

Reviews

“Vendor management, Work request system, Preventative maintenance, Budget, Ease of use, Simple UI, Fast mobile app, Information tracking, Asset hierarchy, There is a lot to love! Limble has simplified much of my daily work and I appreciate the constant review and updates.”
Oliver W., Director of Facilities

“When work orders past their due date and not completed they fall off the calendar. Currently working with [sensitive content hidden] to correct issue.”
Josuan N., Plant Manager

Pricing

Limble’s CMMS is priced on a per-user, per-month basis with scalable plans for small teams and big companies alike.

5. MaintainX

MaintainX homepage

Work order management doesn’t have to be so complicated, with MaintainX, you’ll have a modern, user-friendly platform that empowers teams to create and assign tasks and track them in real-time.

The mobile-first design makes itself immune to communication gaps and reduces downtime. 

MaintainX simplifies complex workflow with features like instant notifications, photo and document attachments, and seamless progress tracking, all in one place so everyone stays on the same page.

The result? Faster task resolution, better accountability, and a more optimum maintenance process.

Features

  • Mobile First Work order tracking: On the go, the technology allows technicians to create, update, and finalize work orders with its easy-to-use, intuitive mobile app. Upload and attach photos, notes, and instructions to tasks so you don’t miss a thing in fast-moving conditions.
  • Real-time Updates and Instant Notifications: Be notified automatically whenever a new assignment, or a change in status when we find something urgent that sets it to urgent. This brings all stakeholders in line and ensures the delays are reduced and the response times of critical tasks are improved.
  • Forms and Checklists: Customize work order templates to match your teams’ needs with custom forms and checklists. Standardized processes across tasks, but flexibility for unique job requirements is assured by this feature.

Reviews

“We have had a great experience with the program. I would love it if adding a new user automatically went to a requestor vs automatically wanting to add them as an admin. We have had times when we accidentally tossed someone in the wrong category resulting in charges we didn't need.”
Jennifer L., Office Manager

“I have no real bad things to say about it. Just like any system you use there will be some roadblocks on certain features based off how the program is written but it is not anything that hasn't been able to be worked around.”
Kaleb J., Maintenance Planner

Pricing

Each plan is priced per user per month, with annual billing options available for additional savings.

5. Jobber

Jobber homepage

Designed for your field service business, the Jobber work order management system simplifies the process of assigning, tracking, and completing tasks. 

The service teams can deliver exceptional customer experience and maintain operational clarity thanks to its customer-friendly features including seamless scheduling, invoicing as well as client communication.

Jobber simplifies workflows, eliminating bottlenecks and automating mundane but necessary tasks that allow businesses to grow their customer base without getting lost in busy work.

Features

  • Drag-and-Drop Scheduling: Easily assign and reschedule work orders using an intuitive calendar interface, ensuring efficient resource allocation and real-time adaptability.
  • Automated Invoicing and Payments: Generate invoices automatically upon task completion and offer clients multiple payment options to streamline cash flow and reduce administrative burden.
  • Client Communication and Reminders: Send automated appointment confirmations and follow-ups, keeping customers informed while reducing no-shows and miscommunication.

Reviews

“It was really hard for my and my manager to fully learn and then immerse our company into Jobber parameters. We are there now and still finding ways to use the tasks, events, reminders etc to help us keep things running smoothly.”
Carla C., President

“There is zero flexibility without upsell after upsell. If you want any customization at all, there are no options.”
Heather K., Executive Director

Pricing

Jobber provides tiered pricing plans that suit small and large businesses, with options that include simple features for small teams, more advanced features for medium sized businesses, and full blown operations for larger businesses. 

6. ServiceTitan

ServiceTitan homepage

ServiceTitan revolutionizes the way field service companies manage work orders by bringing together powerful scheduling, dispatching, and reporting capabilities to one central, easy-to-use, power platform. 

Together with yours, it is designed to maximize every work order process step, from start to finish: from customers’ initial requests to task completion and invoice.

ServiceTitan keeps teams connected by providing real-time insights and communication tools all while projects stay on time and up to the highest standards.

Features

  • Real-Time Dispatching: Match the right technician to the job using intelligent scheduling that factors in location, availability, and skillset, improving efficiency and response times.
  • Integrated Reporting Dashboards: Access detailed insights on work order performance, technician productivity, and revenue trends to make data-driven decisions.
  • Mobile App for Field Teams: Empower technicians with a mobile app that includes access to work orders, customer history, and the ability to upsell or collect payments on-site.

Reviews

“The software itself is user-friendly and makes streamlining everyday processes very easy. Service Titan is forever evolving and improving, so it is nice to have software to grow with you.”
Amber P., S.T.E.V.I.E.- Service Titan Efficiency Verification and Implementation Expert

“Because they are a continuously growing company, their employee turnover rate per position is pretty high, so it can be a little frustrating having to continuously work with new success managers. Support is not always the easiest to deal with as well.”
Amber P., S.T.E.V.I.E.- Service Titan Efficiency Verification and Implementation Expert

Pricing

The best way to obtain the best and most current pricing information is to contact ServiceTitan directly through its official website.

7. Fiix

Fiix homepage

Fiix simplifies work order management by centralizing tasks, schedules, and maintenance records in a cloud-based platform that’s easy to use and scalable. 

With a focus on proactive maintenance and asset health, Fiix helps organizations reduce unplanned downtime and extend equipment lifespan.

Its powerful analytics and integrations enable teams to align their workflows with business goals while improving operational efficiency.

Features

  • Work Order Automation: Automatically create and assign work orders based on predefined triggers, such as equipment runtime or sensor alerts, to ensure timely maintenance.
  • Comprehensive Asset Tracking: Track the health and history of your assets directly from the work order system, enabling smarter decision-making about repairs or replacements.
  • Customizable Reports: Generate tailored reports to monitor KPIs like work order completion rates, labor hours, and downtime, optimizing your maintenance strategy.

Reviews

“So far Service Titan is what helps us run our business the most. Without it, we could still run, but it would be a ton more difficult to do so, considering it keeps us from having to use multiple services in its place.”
Zachariah R., IT Manager

“Reporting software is slightly lacking. Mobile version is limited for techs on the field. Notifications for reminders are limited to one paragraph/set of content, not different based on business unit. Hardest part - we cannot sell equipment through the system due to the inability for AHRI Matchups.”
Verified Reviewer., Production Manager

Pricing

Fiix offers tiered pricing plans, starting with a free option for basic maintenance management needs, and scaling up to paid plans. 

8. FMX

FMX homepage

FMX is an all-in-one facilities management platform that simplifies work order management by providing a clear, calendar-driven interface for task scheduling and tracking.

Its user-friendly design enables teams to submit, assign, and complete work orders with minimal training, while customizable workflows ensure the platform adapts to your organization’s unique processes. 

FMX helps reduce response times, optimize resource use, and maintain smooth operations across facilities.

Features

  • Interactive Calendar Interface: It allows you to schedule, view, and manage work orders in a visual calendar that’s easy to navigate and update in real time.
  • Customizable Workflows: Build them out in ways that reflect you, who you are, your procedures, and your processes: Create workflows for all the things you do as a human: from simple routine maintenance to one-off repairs, and how you do them.
  • Request Management Portal: Encourage people to submit maintenance requests directly, making team intake and prioritization much easier.

Reviews

“GoFMX is an easy-to-use system that you can train someone to use the sytem within minutes. The calendar makes it easy to see what needs done daily, weekly, or monthly so the system makes your schedules or scheduling with no conflicts.”
Scott H., Corporate Maintenance Manager

“It can send a lot of email reminders to you until you get the notification set up right, but better than no notifications.”
Kent L., IT Coordiantor

Pricing

The pricing of FMX is customized, taking into consideration each organization's needs by selected features, the number of users, and the scope of operations, and working from the latter point on.

9. eWorkOrders 

eWorkOrders homepage

eWorkOrders is an easy-to-use work order management solution that enables companies to improve operational efficiencies throughout the organization by maintaining real-time inventory and asset tracking as well as automated maintenance workflows. 

It has the features of being a proactive type of maintenance tool the team can take care of problems before they become expensive ones, the right tool for customer support, and a platform that can adjust as required to the teams who wish to exercise control over work order processes.

Key Features

  • Real-Time Work Order Tracking: Monitor work orders as they flow through cycles and cycles of status after the first team completes their tasks, to make sure teams are functioning as one unit with detailed updates rather than the old way.
  • Preventive Maintenance Scheduling: Having work orders set up to recur on a cadence that you can also adjust your maintenance tasks to set up on a recurring cadence for regular maintenance items that help prevent equipment failures and help reduce unplanned downtime.
  • Asset and Inventory Management: Viewing real-time progress on all track assets and inventory levels from the platform ensures you always have the right resources when you need them.

Reviews

“I can not say there was one thing in eWorkOrders that I would point to and say that's why I would recommend it. I would say the flexibility offered was really what our small utility was looking for. Not to downplay the size as I think this would work on any level. Easy? That depends on the person setting things up and their ability to work with eWorkOrders staff. Open minded and flexible. There is always a learning curve but our staff has picked it up quickly.”
Phillip F., Engineer/Project manager

“Just to be fair: Although the guys at EWorkOrders are very available and more than willing to explain everything and anything that one would have questions about, a more in-depth Help section is most definitely needed.”
Chris N., Technical Operations Coordinator

Pricing

eWorkOrders has priced itself tiered, per-user, per-month plans based on the needs of businesses of all sizes.

10. BlueFolder

BlueFolder homepage

Service professionals who want an easy-to-use work order management system that is integrated with scheduling, billing, and even customer relationship management will find that BlueFolder meets their needs. 

Together with these features, BlueFolder combines them in one platform that simplifies workflows, better communication, and better service delivery.

It’s a valuable tool for small to mid-sized service businesses because it is simple and adaptable.

Key Features

  • Work Order Customization: Have detailed and configurable work orders with, details of specific instructions, time tracking, and billing details for a clean and complete work.
  • Integrated Scheduling Tools: Set up a calendar view for easy rescheduling and optimization of resources, and schedule and assign tasks right within the platform, without the need to open additional documents.
  • Customer Portal Access: Allow your clients to have access to a portal that will show them work order statuses, approve quotes, or submit new requests, all with greater transparency and better customer satisfaction.

Reviews

“Blue Folder is an excellent company that is dedicated to providing software that meets your specific needs. They are attentive and supportive throughout the process. The software is user-friendly and easy to navigate. It allows for easy addition of special fields, tracking of work orders, and generation of reports. I truly believe that the software setup couldn't be any easier. A big thank you to the team at Blue Folder! Matt and Paulina, thank you for your patience with navigating my request.”
Malinda M., Service Manager

“BlueFolder takes some time to implement within an organization and for the software capabilities to be fully apparent for users. It is important to have someone technically sound to incorporate the software within the company for maximum benefit.”
Krunal P., Cybersecurity Analyst

Pricing

We offer tiered pricing, per user, per month, that grows as you or your team’s needs do.

Final Thoughts

Each work order is a little different, and each of these tools has its own strengths in managing work orders.

While UpKeep, Limble CMMS and Fiix each excel in mobile first accessibility for your field teams, Limble CMMS, and UpKeep do a great job with automation and asset management.

Field service businesses using Jobber and ServiceTitan get scheduling and invoicing all in one place and with integration.

FMX handles facilities management with a calendar-based approach to enable users to keep organized.

eWorkOrders and BlueFolder hold a flexible approach and provide great customer service.

The best solution for work order management is Clue among them.

It has real time updates, mobile first design and actionable insights and has unmatched efficiency and accountability.

In fact, Clue does all of that and more—cutting out the middleman with complex operations and integrating communication tools into work orders.

Clue is the number one choice for teams looking for a reliable, scalable, and effective platform.

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