How Silver Star Construction Solved Their Equipment Management Needs with Clue

Silver Star Construction, aspiring to improve the management of their large mixed fleet of construction equipment, turned to Clue to revamp their equipment management process. This case study explores how Clue's technology helped Silver Star efficiently track and maintain their equipment, leading to improved operational efficiency, reduced downtime, and cost savings.

“Our equipment is in far batter shape since we started using Clue, for sure... It would be really difficult for us to go back and not use Clue! I might lose all my people..."
– Jake Farley, Equipment Manager, Silver Star Construction

Business Needs

Silver Star Construction faced the challenge of efficiently managing a diverse fleet of construction equipment, ranging from small engines to bulldozers. The company was bogged down by traditional, time-consuming processes involving phone calls and manual paperwork, leading to inefficiencies and a higher chance of mismanagement. The need for a streamlined, accurate, and quick reporting and inspection process was clear.

"Before we started using Clue, there was a lot of running around, leaving my desk, making phone calls. We were constantly having the foreman or technicians email us or call us with that information to manually enter that."
- Amber Smith, Equipment Maintenance Scheduler, Silver Star Construction

"10 years ago we didn't know where anything was really. Matter of fact, we lost a scraper for one year!"
- Rusty Warrick, Planner, Silver Star Construction

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How Clue Helped

Clue stepped in as a game-changer for Silver Star. This technology provided a platform for instant request submissions and updates, eliminating the need for tedious phone calls. Its user-friendly interface made it easy for the team to adapt to the digital transition. More importantly, Clue's ability to integrate with various existing systems allowed for centralized management and communication, ensuring that all equipment-related information was readily available and up-to-date.

"The inspection process is way faster than it used to be and a lot more accurate... We're getting things reported that probably wouldn't have gotten reported before."
– Jake Farley, Equipment Manager, Silver Star Construction

"That's how I find out where things are!"
– Rusty Warrick, Planner, Silver Star Construction

"We're not wasting time between jobs. We're getting the information that we need, making sure the equipment is being utilized on the jobs properly: just money savings!"
– Jake Farley, Equipment Manager, Silver Star Construction

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Results

The implementation of Clue led to significant improvements in several areas. The equipment was better maintained, as issues were reported and addressed more efficiently and accurately. The real-time updates on equipment location and status streamlined job allocations and reduced unnecessary downtime. Overall, Silver Star experienced a notable enhancement in operational efficiency and equipment management, positioning them at the forefront of adopting modern technology in their industry. This transition not only saved time and resources but also marked a significant step forward in their approach to equipment management.

“Clue makes stuff a lot faster...the foremen and everybody in operations loves Clue."
– Jeremy Spivey, Shop Foreman, Silver Star Construction

"Everybody really enjoys it, and I'm constantly having people talk about how much easier it is to function now that we're using Clue."
– Jake Farley, Equipment Manager, Silver Star Construction

"A few days playing inside Clue you'll be off and running"
– Jeremy Spivey, Shop Foreman, Silver Star Construction

Key Takeways

1. Enhanced Efficiency: Clue enabled immediate submission and update of requests, streamlining operations and inspection processes.
2. Integration with Multiple Systems: The technology communicated with various systems, allowing for centralized management and communication.
3. User-Friendly Interface: Clue's easy-to-navigate interface facilitated quick adaptation and use by the staff.
4. Real-Time Updates: The system provided real-time information on equipment location and status, crucial for efficient management.

"Clue is different from other technologies that we are using just because it talks to several systems... so we can communicate through one central location."
Jake Farley, Equipment Manager, Silver Star Construction

"It's difficult to find companies like Clue that are very cooperative, even with the development side on changing the program to match what we need."
– Jeremy Spivey, Shop Foreman, Silver Star Construction

"Technology is constantly moving and Clue is definitely in the front of that, as far as having access to so many different things and getting information to you quickly."
Jake Farley, Equipment Manager, Silver Star Construction